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Terms Of Service

Terms Of Service

TERMS OF SERVICE AGREEMENT

Last Updated: [30 March 2025]

Welcome to Kre8tive Scents! These Terms of Service (“Terms”) govern your use of our website [https://www.kre8tivescents.com/] (“Website”), operated in South Africa. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. General Terms

1.1 Kre8tive Scents is an e-commerce platform offering fragrances, candles, and related products. 1.2 We reserve the right to modify, update, or discontinue any aspect of our Website without prior notice.

2. Account Registration

2.1 To purchase from our Website, you may need to create an account. 2.2 You agree to provide accurate, complete, and up-to-date information. 2.3 You are responsible for maintaining the confidentiality of your account credentials.

3. Orders and Payments

3.1 All prices are listed in South African Rand (ZAR) unless stated otherwise. 3.2 We accept various payment methods, including credit/debit cards and online payment gateways. 3.3 Kre8tive Scents reserves the right to cancel or refuse any order at its discretion. 3.4 You will receive an order confirmation email upon successful payment.

4. Shipping and Delivery

4.1 We deliver within South Africa. International shipping may be available upon request. 4.2 Estimated delivery times vary based on location and availability. 4.3 Kre8tive Scents is not liable for delays caused by third-party courier services.

5. Returns and Refunds

5.1 We accept returns within [Insert Days] days of purchase, provided items are unused and in original packaging. 5.2 Refunds will be processed after the returned item is inspected. 5.3 Shipping fees for returns may be non-refundable unless the return is due to our error.

6. Intellectual Property

6.1 All content, trademarks, and branding on the Website belong to Kre8tive Scents. 6.2 You may not reproduce, distribute, or use our content without prior written permission.

7. User Conduct

7.1 You agree not to use our Website for any unlawful or harmful activities. 7.2 Any fraudulent, abusive, or unauthorized activity may result in account termination.

8. Privacy Policy

8.1 We collect and process personal data as outlined in our Privacy Policy. 8.2 By using our Website, you consent to our data collection and usage practices.

9. Limitation of Liability

9.1 Kre8tive Scents is not liable for any indirect, incidental, or consequential damages. 9.2 Our total liability in any circumstance shall not exceed the total amount paid for the purchased products.

10. Governing Law

10.1 These Terms shall be governed by the laws of South Africa. 10.2 Any disputes shall be resolved in South African courts.

11. Contact Information

For any questions or concerns regarding these Terms, contact us at [Kre8tivescents@gmail.com].

By using Kre8tive Scents, you acknowledge and agree to these Terms. Thank you for shopping with us!